ENERGO-PRO Sales issued final invoices on regulated market for non-domestic customers

The mandatory liberalization for non-domestic customers from 01.10.2020 necessitated the termination of their contractual relations with ENERGO-PRO Sales AD for the sale of electricity at regulated prices as of 30.09.2020. The company completed the accounting of the electricity consumed by these customers by the end of September under the conditions of a contract concluded on a regulated market.

In order not to hinder the processes of entering the free market or switching to delivery under the conditions of standard contracts for non-domestic customers, ENERGO-PRO Sales issued a final invoice in its capacity as a final supplier with a payment term different from the usual until now, as follows:

- The final invoice of non-domestic customers who had a standard payment term until the 1st of the month, with a deadline for payment until 27.10.2020, instead of 01.11.2020;

- The final invoice of non-domestic customers who had a standard payment term until the 10th of the month, with a deadline for payment until 27.10.2020, instead of 10.11.2020;

This means that part of the non-domestic customers of ENERGO-PRO Sales will have a maturity in October for two reporting periods. This is a one-time change in reporting and invoicing, which is in response to the requirements for the settlement of contractual relations of non-domestic customers subject to mandatory liberalization.

Notification of the changed payment deadlines for non-domestic customers for the last month on a regulated market the electricity supply company publishes in advance on its website. A change in the deadline for payment of the final invoice is not required for non-domestic customers who had a standard payment term until the 15th of the month, or who pay their obligations through “Bulgarian Posts” EAD and have a standard payment term until the 25th of the month. Customers paying their debts through Bulgarian Posts EAD will receive a settlement invoice together with their invoice due in November.

Some of the customers remaining to ENERGO-PRO Sales under the conditions of a type contract will receive another additional invoice within the month of October, which includes 1 day in the period 30.09 — 01.10. An individual check can be made by phone 0700 800 61 or by email:service@energo-pro.bg. For clients experiencing financial difficulties, ENERGO-PRO Sales AD provides an opportunity to reschedule obligations upon meeting the relevant criteria. To do this, customers should contact the company on 0700 800 61 or visit one of the customer centers. Each requested rescheduling of an account will be considered separately and ENERGO-PRO will propose an individual scheme for the payment of the amounts due depending on the specific case.