Free electricity market for domestic customers from ENERGO-PRO
Free market
What is a free market?
A free market means that you choose your own electricity supplier. The price of electricity and the types of tariffs are determined and offered to the customer by the supplier. Various suppliers operate on the free market and you are free to choose which one to sign a contract with.
Which customers are on the free market?
All non-residential customers whose premises are connected to the low and medium voltage electricity distribution network.
In North-Eastern Bulgaria, the electricity distribution company is Elektrorazpredelenie Sever AD, and the prices for network services are determined by the Energy and Water Regulatory Commission (EWRC) for all customers.
What is the difference with the regulated market?
Why choose ENERGO-PRO?
Competitive conditions and affordable products
ENERGO-PRO offers clear pricing terms and a variety of affordable products for residential customers, tailored to different consumer needs.
Excellent service and stability
You can count on 24/7 support and a proven partner with years of experience in the energy sector, guaranteeing reliability and peace of mind.
Easy transition to the free market
You receive free consultation and assistance when changing providers to ensure a smooth transition to better terms.
Process
Before concluding a contract, it is necessary to have the following documents:
- Identity card of the holder
- Document of ownership or use of the property
- Customer number from the current supplier's invoice
A contract for the purchase and sale of electricity is signed. It describes:
- The cost of electricity
- The term of the contract
- Terms of Renewal and Termination
- Payment method and reporting
Scope of ENERGO-PRO's activity
Frequently Asked Questions
It's not yet. After a certain transition period (not yet defined), all domestic customers must switch to the free market. Temporarily, if you do not choose a merchant, you remain on an officially insured delivery (supplier of last resort).
No. The change is administrative and does not lead to a power outage.
The network operator remains the same — he is responsible for the physical supply of electricity, maintenance and troubleshooting.
Prices are set by the trader and depend on the market situation. They can be fixed (do not change for a certain period) or floating (tied to exchange values).
Yes, but it's a good idea to check the terms of the current contract — there may be a notice period or penalties for early termination.
No. The procedure is free. You do not pay anything for the change of trader.
In this case, you automatically switch to a provider of last resort. You will have plenty of time to choose a new trader.
Have more questions?
Our sales team will be happy to assist you with any further enquiries.
Contact us for a personal electricity quote
Want predictability, security and a reliable partner for your household?
Fill in the short form and our expert will contact you to offer you a customized solution tailored entirely to your consumption and needs.
What you will receive at the consultation:
- Analysis of your consumption
- Personal consultation with an expert
- Recommendations for the most suitable products and conditions
- Individual offer at the best possible parameters