On July 23, the deadline for payment of most of the interim invoices of the domestic customers of ENERGO-PRO Sales expires

The interim invoices of part of the domestic customers, issued in order to equalize the periods before the introduction of the new payment schedule of ENERGO-PRO Sales, have a payment deadline of July 23. For another, smaller part of the company's non-profit customers, the payment deadline is August 20. Through an information campaign on its websites, in the media, with stickers in places, emails of the providers, banners in the invoices and additional text in the fiscal vouchers printed by the online cash registers, ENERGO-PRO informs its customers in a timely manner about the planned reorganization in the activity introduced in order to improve the service. The company reminds that new invoice maturities can be checked at https://energo-pro-sales.bg/bg/za-klienta/klienti-na-reguliran-pazar/grafik-za-plashtane-na-elektroenergijata. They will be with a payment term closer to the time of consumption of electricity and will allow optimized planning of customer costs.

The phased change in the organization of work of ENERGO-PRO Sales started from July 1, 2021 and was a result of the introduction of a new schedule for accounting of electricity meters by Elektrodistribuenie North AD. In implementing the change, the priority of the electricity supply company was the non-inclusion of a consumption period in the invoices of more than 31 days, which necessitated the issuance of interim payment documents. From August, the payment deadlines for the company's domestic customers will be the 5th, 15th, 20th or 24th of the month, respectively, depending on the reporting group.

More information about the change can be obtained by contacting the ENERGO-PRO Customer Service Centers, by phone on 0700 800 61 or by e-mail service@energo-pro.bg. Answers to the most frequently asked questions related to the reorganization of processes are published here.