ENERGO-PRO conducts a campaign to update data in order to increase the quality of services
ENERGO-PRO is in an active campaign to update the data for communication with customers in order to increase the quality of the services offered. Considering the growing need for digital service and facilitated connection with the company, ENERGO-PRO promotes the use of fast channels to receive and provide information from/to its customers. The ways in which feedback is sought from customers in relation to the updating of their data in the ENERGO-PRO systems are through conventional and e-mail mail, sms and telephone. The update takes only two to three minutes per address: https://update.energo-pro.bg/. The availability of up-to-date and correct customer data makes it possible to easily identify and obtain a timely and quick response from the company in case of need.
- By providing a contact phone, important information reaches customers in a timely manner.
- By requesting an electronic invoice, customers have the advantage of receiving each invoice quickly and conveniently at their own email address and have it available at any time from any electronic device.
The two ways of communication — email and phone — complement each other and could be useful at different times, so it is advisable to request both.
In case of additional questions or need assistance, customers can contact a company associate at the email address service@energo-pro.bg, phone 0700 800 61 or convenient Customer Service Centerof ENERGO-PRO.
