ENERGO-PRO warns of phone fraud on behalf of the company

ENERGO-PRO customers report a telephone scam in which the name of the company is misused. The alerts are from residents of the city of Varna, who received phone calls from unknown persons from a hidden number. Fraudsters pose as employees of the company and notify about a manipulated electricity meter, detected theft of electricity and warn that they will send a team, respectively, for the “service” they demand money from customers.

Please note that ENERGO-PRO does not have the practice of calling its customers by phone to perform a service, except in cases where they have submitted a written application to the company for a service at a price list. In these cases, the number from an employee of the company is never hidden and usually the call is from the national telephone of the electricity distribution company 0700 16161. Payment for the requested services is possible only in the customer service centers of ENERGO-PRO. ENERGO-PRO has repeatedly warned about various attempts to abuse the company's name and in this regard reminds that there is no practice of calling its customers by phone to offer services.

We advise our clients to follow only the official channels of communication with ENERGO-PRO and in case of suspicion of misuse of the company's name, immediately report to the round-the-clock telephone 0700 161 61 or contact the law enforcement authorities.