ENERGO-PRO reschedules the electricity bills of customers in difficulty and after the cancellation of the state of emergency

With the end of the state of emergency, ENERGO-PRO restores the regular schedule for payment of consumed electricity. All invoices issued after May 13 will be with the usual payment term for domestic customers. Information on the deadlines for payment of the amounts due is contained in each invoice issued by ENERGO-PRO Sales.

In the last two months, the company has taken a socially responsible approach and has not cut off the electricity supply to customers in case of unpaid bills. In the difficult economic situation, in support of electricity consumers with financial difficulties, ENERGO-PRO accepted the applications for deferred repayment of obligations of the applied domestic and commercial customers who meet the rescheduling criteria. The company thanks all its customers for their responsible behavior in the crisis. In order to ensure the stability of the electricity system, ENERGO-PRO calls for regular payment of monthly obligations so that there is no accumulation of higher than usual amounts and unwanted power outages due to unpaid bills after 24 May 2020.

The procedure for rescheduling obligations remains relaxed and allows customers, if necessary, to agree on an individual payment scheme for the amounts due. To do this, they should contact the company on 0700 800 61, visit a customer service center or send an email to service@energo-pro.bg.

ENERGO-PRO Sales provides its customers with the possibility of online payments of the obligations for used electrical energy. On the Internet address https://vp.energo-pro.bg/ also accessible from a banner on the homepage of ENERGO-PRO, the holders of debit and credit cards have the opportunity to simultaneously check the amount of their obligation for consumed electricity and to pay it immediately, securely and conveniently. Other methods of payment of obligations to ENERGO-PRO remain relevant:

1. By bank transfer - by direct debit, through ATM and BPay function (ENERGO-PRO code: 50003), by payment order to the account of ENERGO-PRO in UniCredit Bulbank AD, IBAN: BG80UNCR70001523953311, BIC: UNCRBGSF, indicating customer number as the basis for payment.

2. Cash on the spot at the ENERGO-PRO Customer Service Center at https://www.energo-pro.bg/bg/Nashite-adresi, in Bulgarian Post or at the EasyPay and FastPay cash desks.

3. Via the Internet via Epay or electronic banking of the servicing bank.