On the phone 0897006601 you can send alerts about single remaining addresses without power supply in the territory of the EPP North

Today, 30.12.2024, until 20:00 hours, as well as tomorrow, 31.12.2024, from 8:00 a.m. to 4:30 p.m., ERP North provides an additional mobile telephone line 0897006601 to report addresses with secondary power problems.

EPR North teams continue to work in adverse weather conditions (some footage has been published here) and respond to signals of individual low-voltage breakdowns. In addition, the routes of overhead power lines, around which icing and overhanging tall trees threaten the security of the power supply, taking measures to prevent future emergency situations.

The 24-hour telephone numbers of ERP North 0700 161 61 and 0700 359 10 are also available to customers. We specify that they are not impulse, but are accounted for according to the tariff of the respective mobile operator, that is, according to the cost per minute. The practice of using telephones starting with 0700 is of all ERP companies in the country, as well as communication and many other public organizations. They provide the ability to be serviced by many operators at the same time, give traceability and control of calls, as well as direct connection to internal communication systems with dispatch centers, which in situations of increased emergency is extremely important.

As an additional measure during the crisis situation in recent days, in which a number of settlements were left without electricity, ERP North provided an additional number of operators on the telephone lines in order to quickly connect and give signals to the company in a timely manner.

The company will continue to monitor the situation and redeploy teams if necessary to respond in a timely manner to emerging accidents.